Privacy Policy – Dream17 APK Pakistan Gaming Platform

1. Introduction

This Privacy Policy explains how Dream17 APK collects, uses, stores and protects the personal information of users who access the platform — whether through the Android APK, a web browser, or any other method. It applies to all registered accounts and to anyone who visits the platform without registering.

Dream17 APK is a gaming platform designed for Pakistani players, offering slots, live casino, cricket betting, and bingo — all with PKR-denominated transactions. Because our users share personal and financial information with us, we take the responsibility of handling that data seriously. This policy is written in plain English so you know exactly what happens with your information.

By creating an account on Dream17 APK or using the platform in any capacity, you confirm that you have read and understood this Privacy Policy. If you disagree with any part of it, please do not use the platform.

2. What We Collect

Dream17 APK collects the following categories of personal information:

We do not collect sensitive categories of data such as political opinions, religious beliefs or biometric data beyond what is voluntarily provided for device-level biometric login on the Android APK — and that data is processed entirely on your device, not on our servers.

3. How We Collect It

Information is collected through the following means:

• Account registration: When you create an account on Dream17 APK, you provide your name, email, mobile number and date of birth directly.
• Deposits and withdrawals: When you fund your PKR wallet or request a withdrawal through JazzCash, Easypaisa, Raast or bank transfer, transaction reference data is recorded automatically.
• Platform activity: Your in-app behaviour — games played, bets placed on PSL or T20 matches, session length — is recorded automatically as you use the platform.
• Device data: The Dream17 APK Android app collects basic device identifiers and OS version to optimise performance and detect suspicious login attempts.
• Cookies and local storage: Our platform uses cookies and browser storage to keep you logged in, remember your preferences and analyse usage patterns. See Section 6 for full details.
• Support interactions: When you contact our support team via chat or email, the content of those conversations is stored to help resolve your query and improve service quality.

4. Why We Use Your Data

Dream17 APK uses your personal information for the following purposes:

• To create and manage your account, including verifying your age and identity where required.
• To process PKR deposits and withdrawals through JazzCash, Easypaisa, Raast, bank transfer and other supported payment methods.
• To operate games and settle bets — including cricket betting on PSL, T20 internationals, and other sporting events available on the platform.
• To send account-related communications such as deposit confirmations, withdrawal updates, and security alerts. We do not send unsolicited marketing messages without your consent.
• To detect and prevent fraud, money laundering, bonus abuse and other prohibited activities as described in our Terms and Conditions.
• To monitor responsible gaming indicators and, where appropriate, flag accounts that may benefit from spending or time limit reminders.
• To analyse platform usage and improve the Android APK, browser experience, game library and overall service quality.
• To respond to support queries and resolve disputes relating to bets, transactions or account access.

We process your data because it is necessary to deliver the service you have signed up for. We do not use your data for purposes that go beyond what is described in this policy.

5. Payment Data & PKR Wallet

Your PKR wallet is central to using Dream17 APK. When you make a deposit or request a withdrawal, certain payment data is captured as part of that transaction. Here is how it is handled:

• JazzCash and Easypaisa mobile wallet transactions are processed via the respective payment provider's API. Dream17 APK receives a transaction reference and confirmation status — we do not receive or store your full mobile wallet PIN or account password.
• Raast and bank transfer details — such as your account title and bank name — are collected when you submit a withdrawal request. This information is used solely to route your PKR payment to the correct account.
• Debit and credit card data is processed through a payment gateway. Dream17 APK does not store full card numbers on its servers.
• Your complete PKR transaction history — deposits, withdrawals, game stakes and winnings — is stored in your account ledger and is accessible to you from within the platform.

If a transaction is flagged for additional verification as part of an anti-fraud check, you may be asked to provide supporting documentation. This is a standard procedure and does not imply any wrongdoing.

6. Cookies & Tracking

Dream17 APK uses cookies and similar local storage technologies to make the platform work properly and to understand how it is being used. The types of cookies we use are:

• Essential cookies: Required for the platform to function — keeping you logged in, maintaining your session state and securing your account during a browsing session. These cannot be disabled without breaking core functionality.
• Preference cookies: Remember your platform settings, such as your preferred game category or language preference, so you do not have to re-enter them each visit.
• Analytics cookies: Help us understand which parts of the platform are most used, how long sessions last and where users encounter issues. This data is aggregated and does not identify individual users.

Most browsers allow you to manage or delete cookies through their settings. Be aware that disabling essential cookies may prevent certain features of Dream17 APK from working correctly, including staying logged in to your account.

The Dream17 APK Android app uses local device storage for session management and does not rely on browser cookies. App-level storage follows the same data minimisation principles described in this policy.

7. Data Sharing

Dream17 APK does not sell your personal data. We share information only in the following limited circumstances:

• Payment processors: JazzCash, Easypaisa, Raast, and other payment providers receive the minimum data needed to process your PKR transaction. These providers operate under their own privacy policies and are bound by their respective data handling obligations.
• Technology partners: Game providers and platform infrastructure vendors may process technical data — such as session identifiers — to deliver games and maintain platform uptime. They do not receive your name, payment details or full account history.
• Fraud prevention services: Aggregated or anonymised device and behaviour signals may be shared with fraud detection services to protect the platform and its users from abuse.
• Legal obligations: If Dream17 APK receives a valid legal request to disclose information — such as a court order or regulatory requirement — we will comply with that obligation. We will notify affected users where we are legally permitted to do so.

Outside of the above, your personal data stays within Dream17 APK's systems. We do not share data with advertisers, data brokers or unrelated third parties.

8. Data Retention

We keep your personal data for as long as your account is active and for a reasonable period after closure to handle any outstanding queries, disputes or obligations. Specific retention considerations include:

• Account information and PKR transaction history are retained for the life of your account and for a period thereafter in line with standard record-keeping practice.
• Support chat logs and email correspondence are kept for a defined period to allow disputes to be investigated and resolved.
• Identity verification documents — such as CNIC copies submitted for age verification — are retained only for as long as necessary for the verification purpose and then securely deleted.
• Analytics and usage data is held in anonymised or aggregated form and does not personally identify you after the relevant period.

When data is no longer needed, it is deleted or anonymised so that it can no longer be linked back to you.

9. Security Measures

Dream17 APK applies a range of technical and operational security measures to protect your data:

• All data transmitted between your device and our servers is encrypted using SSL/TLS.
• Account passwords are stored in hashed form — we cannot see your actual password, and neither can our support staff.
• Suspicious login attempts — such as access from an unrecognised device or location — trigger automated security checks.
• Access to personal data within our systems is restricted to staff who need it to perform their role. All internal access is logged.
• Payment data is handled through payment provider systems that operate their own security standards. Full card numbers and mobile wallet PINs are not stored on Dream17 APK servers.

While we take security seriously, no system is completely immune to risk. You also play a role in keeping your account safe — use a strong, unique password and do not share your login details with anyone. If you think your account has been compromised, contact support immediately.

10. Your Rights

As a Dream17 APK user, you have the following rights in relation to your personal data:

• Access: You can request a copy of the personal data we hold about you. Contact our support team with your request.
• Correction: If any of your personal information is inaccurate or out of date, you can update it from within your account settings or by contacting support.
• Deletion: You can request deletion of your account and associated personal data. Note that certain financial records may need to be retained for a period after deletion in line with standard record-keeping obligations.
• Restriction: In certain circumstances, you can ask us to restrict how we use your data while a query or complaint is being resolved.
• Objection: You can object to the use of your data for marketing communications at any time. We will honour opt-out requests promptly.

To exercise any of these rights, contact our support team. We will respond within a reasonable timeframe. There is no charge for making a data rights request.

11. Minors

Dream17 APK is strictly for adults aged 18 and above. We do not knowingly collect personal data from anyone under the age of 18. If we become aware that an account belongs to an underage user, that account will be closed and any associated data handled appropriately.

If you are a parent or guardian and believe a minor has created an account on Dream17 APK, please contact our support team immediately so the situation can be resolved. For more on our approach to age-appropriate gaming, visit our Responsible Gaming page.

12. Policy Changes

This Privacy Policy may be updated from time to time. When changes are made, the "Last Updated" date at the top of this page will reflect the revision date. For significant changes — such as new categories of data collection or new sharing arrangements — we will make reasonable efforts to notify registered users through the platform or by email.

Continuing to use Dream17 APK after a policy update means you accept the revised terms. If you do not agree with a change, you may request account closure by contacting our support team.

13. Contact Us

If you have any questions about this Privacy Policy, want to exercise your data rights, or need to report a data concern, our support team is available 24/7. You can reach us through the in-app chat or by email:

[email protected]

For questions about your account rules and betting terms, see our Terms and Conditions. For gaming self-management guidance, visit Responsible Gaming.